Client Background
A logistics technology company based in Southeast Asia approached us with a need for a customized IoT-enabled electronic scale to be integrated into their smart warehouse automation system. Their goals were to improve real-time inventory accuracy, automate data reporting, and reduce manual entry errors in high-throughput sorting hubs.
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Client Requirements
• Custom hardware form factor to fit into conveyor and rack systems
• Real-time wireless data transmission to the client’s cloud WMS (Warehouse Management System)
• Integration of barcode scanning + weighing function in a single device
• Localized firmware with custom UI, multi-language support, and warehouse-specific workflow
• Cloud-based data dashboard with diagnostics and remote calibration features
Our Solution
Leveraging our in-house R&D team and dual production lines, we delivered a fully customized smart scale solution within 60 days from concept to pilot deployment.
Hardware Customization
• Designed a compact industrial-grade scale housing with aluminum alloy casing for durability
• Integrated load cell, barcode scanner, and TFT display module
• Developed a custom PCB with dual wireless capability: Wi-Fi ,4Gand GPS
• Added I/O interface for seamless integration with client’s conveyor PLCs
Software Development
• Developed embedded firmware with warehouse workflow logic and anti-error algorithms
• Integrated cloud communication protocol with client’s API for real-time data sync
• Built on-screen multi-language UI (English + Thai) with user role access control
• Enabled remote firmware upgrade (OTA) and log diagnostics for tech support
• Custom Development Mobile Application APP
Results & Impact
| Metric |
Outcome |
| Deployment time |
< 3 months (design to mass production) |
| Manual entry errors |
Reduced by over 80% |
| Data transmission speed |
Real-time, <1s delay |
| System integration |
Fully synchronized with WMS & ERP |
| Client satisfaction |
“Exceeded expectations in customization flexibility and delivery speed.” |
Why They Chose Us
• One-stop OEM/ODM capability (R&D + Production under one roof)
• Proven experience in hardware/software co-design
• Fast prototyping and small-batch custom delivery
• Strong communication and after-sales support during deployment
• Scalable solution adaptable to future automation expansions
Looking Ahead
Following successful implementation in 2 regional warehouses, the client has entered Phase 2 with expanded orders and requests for voice prompt features, battery-powered mobile units, and LoRa-based long-distance transmission.
We continue to collaborate closely to enhance their smart logistics ecosystem.
Interested in building your own custom smart scale system?
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